CSR - Customer Service Representative Community, Social Services & Nonprofit - Fraser, MI at Geebo

CSR - Customer Service Representative

4.
0 Fraser, MI Fraser, MI Full-time Full-time From $17 an hour From $17 an hour 20 hours ago 20 hours ago 20 hours ago Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide accurate information about products, services, and company policies - Assist customers and resolving any issues or complaints - Utilize phone etiquette skills to ensure positive customer interactions - Conduct outbound calls for various purposes, including follow-ups and upselling opportunities - Analyze customer needs and recommend appropriate solutions - Perform data entry tasks accurately and efficiently - Communicate effectively with customers through various channels, including phone, email, and chat - Maintain a high level of product knowledge to address customer inquiries effectively Requirements:
- Previous experience in customer service or a related field is preferred - Excellent communication skills, both verbal and written - Strong problem-solving abilities and the ability to think quickly on your feet - Proficient in data entry and computer skills - Ability to multitask and prioritize tasks effectively in a fast-paced environment - Must be detail-oriented with strong organizational skills - Ability to work independently as well as part of a team We offer competitive compensation based on experience.
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you.
Apply today! Job Type:
Full-time Pay:
From $17.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Flexible schedule Health insurance On-the-job training Paid time off Referral program Experience level:
No experience needed Shift:
Day shift Evening shift Rotating shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office People with a criminal record are encouraged to apply Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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