Grocery Team Leader - East Detroit (Royal Oak, Rochester, Sterling Heights, Shelby Twp, Fraser, Madi

Company Name:
Title: Grocery Team Leader - East Detroit (Royal Oak, Rochester, Sterling Heights, Shelby Twp, Fraser, Madison Heights, Clinton Twp, Roseville)
Location: MI-Fraser
Other Locations: MI-Rochester Hills, MI-Sterling Heights, MI-Madison Heights, MI-Utica, MI-Roseville, MI-Clinton Township, MI-Royal Oak
Currently, Meijer is looking for a Grocery Team Leader. The person selected for this position will be responsible for planning, directing and supervising team members in the day to day operations in the Grocery Department. Implementing strategies to improve customer service, drive store sales, and increase profitability. Ensuring customer needs are met, complaints are resolved and service is quick and efficient. Maintaining store appearance with a focus on prime shopping hours, product presentation and company standards. Providing support to team members during peak periods or when scheduling conflicts arise.
Key responsibilities include:

Responsibility for P&L, achieving sales, labor and margin plans for the department

Implementing Corporate processes to achieve goals including stockloss/shrink, margin, profit, sales, labor

Modeling exceptional, fast and friendly customer service

Reviewing Customer Survey and customer feedback from previous day or week

Communicating the Meijer Friendly Initiative in all team meetings and conversations

Reviewing daily ad orders for completeness and accuracy

Reviewing MSPS/VPL performance from previous day and making the necessary corrections

Coordinating, creating, and building daily work assignments for the Stocking Team

Walking the Grocery footprint multiple times to ensure that the shelves are full and abundant

Ensuring the backroom is neat and organized

Working with the Pricing and Inventory Team Leader to ensure price change compliance

Responsibility for sales floor conditions in all areas of the Grocery

Responsibility for food safety compliance in all areas of Grocery

Ensuring Grocery Team is properly hired, staffed and thoroughly trained in all aspects of their jobs and have completed all required training

Promoting succession planning by providing career paths and identifying development needs for the team

Supervising mid-shift stocking process execution

Responsibility for Receiving and Central Salvage

Promoting a safe work environment

Reliable and consistent attendance is required

Other daily tasks as required
High school diploma or its equivalent required
Minimum 2-3 years of related retail experience
Minimum 1 year of management experience
Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful
Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
Demonstrated ability to resolve conflict and by addressing root cause issues
Demonstrated ability to manage multiple tasks
Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
Demonstrated ability to teach suggestive selling
Demonstrated ability to lead an organization that practices working safely at all times
Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders
ServSafe CertificationStore Operations

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